Arbitration clauses have become a common feature in many legal contracts and agreements, and we often hear people ask if an arbitration clause is mandatory. 

These clauses are designed to provide an alternative dispute resolution method outside of the traditional court system. 

Many individuals and businesses wonder whether having an arbitration clause is mandatory in the United States. 

In general, arbitration clauses or being a signatory to an arbitration programme are voluntary.

But if you are in the business of moving household goods over state lines, then yes, you are required by law to be signed up to an arbitration programme.

In this blog post, we will explore the concept of arbitration, its benefits, and whether it is mandatory for parties to include arbitration clauses in their contracts.

Understanding arbitration 

Arbitration is a form of alternative dispute resolution where the parties involved agree to resolve their conflicts outside of the court system. 

It involves appointing a neutral third party, known as an arbitrator, who acts as a judge to hear the case and make a binding decision. 

Unlike court litigation, arbitration offers a more streamlined and confidential process.

Online arbitration, through Brief, is even faster and more cost-effective than traditional arbitration. 

Disputes cost 70% less with Brief; even smaller claims that might otherwise be written-off are worth pursuing.

Claims are typically resolved within 45 days, versus the years it might normally take with our offline competitors.

Another key advantage of online arbitration with Brief is our flexibility.

The process is easy and involves six easy steps from filing a claim and coming to a binding resolution.

Aside from being cheaper and swifter, arbitration also offers a higher degree of privacy compared to court litigation.

Court proceedings are generally open to the public, while arbitration hearings can be kept confidential. 

This can be particularly beneficial for businesses that wish to protect their sensitive information or maintain their reputation during a dispute.

Furthermore, arbitration awards are generally final and binding. 

Unlike court judgments, which can be subject to lengthy appeals, arbitration awards are typically enforceable and provide a definitive resolution to the dispute. 

This finality can save the parties involved time, money, and the emotional stress associated with prolonged litigation.

The Voluntary Nature of Arbitration

In the United States, arbitration is generally considered a voluntary process.

This means that parties are not obligated to include an arbitration clause in their contracts unless some specific legal requirements or regulations mandate it.

However, many businesses choose to include arbitration clauses in their contracts voluntarily. 

These clauses can provide several benefits, such as avoiding the uncertainties and costs associated with traditional litigation. 

By agreeing to resolve disputes through arbitration, parties can streamline the resolution process and potentially save time and money.

Additionally, arbitration clauses can be particularly useful in industries where disputes are common, such as construction, insurance, and employment. 

Including an arbitration clause in contracts within these industries can help prevent disputes from escalating into lengthy court battles, providing a more efficient and industry-specific resolution mechanism.

It’s worth noting that the enforceability of arbitration clauses can vary depending on state laws and the case’s specific circumstances.

Courts favor enforcing arbitration agreements, and the Supreme Court has repeatedly ruled that State Courts cannot override the Federal Arbitration Act.

Exceptions and Mandatory Arbitration 

While arbitration is generally voluntary in the United States, there are instances where certain industries or agreements may require mandatory arbitration.

If you are moving household goods over state lines in the United States,  the Federal Motor Carrier Safety Regulations you must have an arbitration clause in your agreements and these are subject to arbitration under the Federal mandate.

The Department of Transportation drafted and enacted the law as (49 CFR 375.211) under the Federal Motor Carrier Safety Regulations. 

It was specifically created to reduce pressure on the Civil Courts backlog and make life easier for truckers, removalists, and shippers in case of a dispute. 

The law is listed under Title 49 – Transportation Subtitle B – Other Regulations Relating to Transportation Chapter III – Federal Motor Carriers Safety Administration, Department of Transportation Subchapter B – Federal Motor Carrier Safety Regulations Part 375 – Transportation of Household Goods in Interstate Commerce; Consumer Protection Regulations.

Having an arbitration clause in a contract is not mandatory in the United States in most cases. 

The voluntary nature of arbitration allows parties to decide whether they want to include such a clause based on their specific needs and preferences. Arbitration offers numerous benefits, including flexibility, privacy, and finality.

However, there are instances where mandatory arbitration may be required by law or industry regulations. It is crucial for parties to carefully consider the advantages and potential limitations of arbitration and seek legal advice when drafting contracts to ensure the enforceability and fairness of arbitration clauses.

By understanding the nuances of arbitration, individuals and businesses can make informed decisions when it comes to resolving disputes outside of the traditional court system.

Why choose Brief to comply with Federal Motor Carrier Safety Regulations 

Brief offers a free arbitration sample clause and clause builder.  We also take the hassle out of arbitration. If you sign up to Brief, you can keep on trucking and let us handle any issues which arise.

The Brief six-step process involves opening a claim, to which the respondent (the person defending the claim) will be notified.

You will be given the opportunity to respond to the claim, but if you don’t, the assigned E-Judge will decide that you have defaulted and an arbitration award will be issued, which can be filed in the local court and reduced to an enforceable judgment. 

Once both parties submit their evidence, the E-Judge will proceed to evaluate the evidence and will also handle the Discovery phase, eliminating “fishing expeditions” that can take place in both civil lawsuits and traditional arbitration. 

Should you prevail, the E-Judge will issue an Award in your favor.

Brief’s main focus is on bringing parties to the table. This is why we also offer the ability to settle the claim.

As the respondent, your business will be given the opportunity to set out a settlement sum, which is presented to the claimant. 

If they do not find the offer acceptable, they are invited to make a counteroffer which you can accept or dismiss in favor of the arbitration process running its natural course. 

The arbitration process is swift and cost-effective and it is faster and cheaper than using the courts or traditional “brick and mortar” arbitration companies.

The arbitration decision is final and legally binding and can also be reduced to an enforceable judgment in the appropriate court.  

If you’re feeling a bit overwhelmed or want us to talk you through what the process involves, give us a call on +12134443794  to speak to one of arbitration consultants today.

Our friendly consultants will be more than happy to set your mind at ease, obligation free.

Alternatively, drop us an email at [email protected] to book an appointment for a chat when it is convenient for you.


Brief is a market-leading online arbitration platform in the United States. Our 100 percent online alternative dispute resolution platform helps businesses protect their contracts and agreements through online arbitration. Follow us on LinkedIn or Facebook for updates and news about online arbitration and more.

*Brief cannot and will not give legal advice on any matters, financial or not.

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