Starting an interstate moving company is an exciting venture that requires meticulous planning, dedication, and a passion for helping people transition to new homes. 

Whether it’s across state lines or a cross-country move, your company will play a crucial role in making these transitions seamless and stress-free for your clients. 

You must establish a strong foundation and provide top-notch service to succeed in this competitive industry.

Understanding the Interstate Moving Business

Before diving into the logistics of setting up your company, it’s essential to understand the interstate moving business as a whole. Research the industry, identify your target audience, and analyze your competitors. 

Familiarize yourself with the challenges and opportunities in the market, so you can create a business strategy that stands out.

Legal Requirements and Licensing

One of the first steps in setting up an interstate moving company is ensuring you meet all legal requirements and obtain the necessary licenses. 

The Department of Transportation (DOT) and the Federal Motor Carrier Safety Administration (FMCSA) have specific regulations for interstate movers. 

Make sure to comply with them to operate legally and gain your clients’ trust.

If you are moving household goods across state lines, the DOT stipulates that you must be enrolled in an arbitration program.

We can help. If your moving business signs up to Brief’s arbitration program, you are automatically badged and compliant, ready to get on the road.

With the appropriate interstate moving license, you can operate across state lines. 

However, you must comply with each state’s regulations.

Creating a Solid Business Plan

Once you have fulfilled all legal requirements, it’s time to create your business plan.

The required capital varies depending on the scale of your operation and location. 

Creating a detailed business plan to estimate the initial costs accurately is essential.

A well-thought-out business plan outlines your goals, target market, financial projections, marketing strategies, and operational procedures. 

A comprehensive business plan will guide you and attract potential investors and lenders who see the potential in your venture.

Establish robust financial systems to keep track of expenses and revenue. 

Budget wisely for initial costs, including equipment, vehicles, and marketing efforts. 

Efficient cash flow management is crucial in the early stages of your business.

Obtaining the Right Insurance

Just as you must be signed up for an arbitration program, your new moving company needs insurance.

Insurance is vital in the moving industry, as it protects your company, employees, and clients from potential risks. 

General liability insurance and cargo insurance are key policies to consider. 

Always choose reputable insurance providers to ensure adequate coverage.

Purchasing the Essential Equipment

To run a smooth-moving operation, you’ll need the right equipment. Invest in reliable moving trucks, packing materials, dollies, and other essential tools. 

Having high-quality equipment will enhance your company’s efficiency and reputation.

Hiring and Training Reliable Staff

Your employees are the backbone of your business, so hiring the right people is crucial.

 Look for physically fit individuals that possess excellent customer service skills and are willing to go the extra mile.

Provide thorough training to ensure they handle moves professionally and courteously.

Establishing a Strong Online Presence

In today’s digital age, having a strong online presence is essential for any business. 

Create a professional website showcasing your services, expertise, and customer testimonials. 

You should also list your business on Google Maps and local search.

People who are moving home will typically look for movers that are close to their new home.

Utilize social media platforms to engage with potential customers and build a community around your brand.

Effective Marketing Strategies

To attract clients, you need effective marketing strategies.

Utilize digital marketing techniques such as search engine optimization (SEO), pay-per-click (PPC) advertising, and email marketing. 

Traditional marketing methods like flyers and local ads can also complement your online efforts.

You should also never underestimate the power of listing agencies like Craig’s List.

Delivering Excellent Customer Service

Providing exceptional customer service is the key to retaining customers and gaining referrals. 

Be responsive to inquiries, communicate clearly, and handle any issues promptly. 

Satisfied customers will come back and spread the word about your outstanding services.

Competitive pricing is a significant factor for potential customers when choosing a moving company. 

Research the market and set your prices competitively while ensuring you maintain profitability. 

Consider offering discounts or promotions during off-peak seasons to attract more customers.

Building Partnerships and Networks

Forming partnerships with real estate agencies, property managers, and other businesses related to moving can be highly beneficial. These partnerships can lead to a steady stream of clients and mutually beneficial collaborations.

Expanding Your Interstate Moving Company

As your business grows, consider expanding your services and coverage areas.

Offering additional services like packing, storage, or specialty moves can attract more clients and increase revenue.

Ensuring Compliance with Regulations and Safety

Safety should always be a top priority. 

Train your staff on proper lifting techniques, loading procedures, and safe driving practices. 

Additionally, stay up-to-date with industry regulations and compliance requirements.

Embracing Technological Advancements

Adopting technological advancements can streamline your operations and improve customer experience. 

Consider investing in software for scheduling, tracking, and managing customer information. 

Embrace innovations to stay ahead in the competitive moving industry.


Starting an interstate moving company is an exciting journey that requires careful planning, dedication, and a commitment to excellent service.

By following this comprehensive guide, you’re equipped with the knowledge and strategies to set up a successful moving company and positively impact your clients’ lives.

Can your business 

Brief has helped moving businesses across the United States become compliant by enrolling in arbitration programs.

Our services also extend to providing a legally binding platform to recover debt.

Satisfied participants include electronic commerce sites, factors, banks, MCA, and other lenders. 

Brief also handles quiet title, warranty claims and other declaratory relief actions as well as other types of monetary disputes.   

Our screened network of Ejudges spreads across all 50 states and each case is matched to jurisdiction and subject matter expertise of the Ejudge.

You can request a demo from our homepage or call one of our arbitration consultants today on tel: +12134443794 . Alternatively, drop us an email at [email protected] to book an obligation-free consultation.

Brief is a market-leading online arbitration platform in the United States. Our 100 percent online alternative dispute resolution platform helps businesses protect their contracts and agreements through online arbitration. Follow us on LinkedIn or Facebook for updates and news about online arbitration and more.

*Brief cannot and will not give legal advice on any matters, financial or not.

Scroll to Top

We've made the process of protecting your contracts easy.

It starts with a simple update to the dispute resolution language within your agreements, and that’s it. No upfront fees and transparent pricing when claims are submitted.

Let’s get started with a few quick questions about your business, and we’ll suggest a dispute resolution clause that you can adopt into your agreements.