What is the difference between arbitration and mediation?

Mediation usually takes place before arbitration and is a method for disputing parties to have a neutral third party listen to both sides of the dispute. That neutral party can then make recommendations to the parties to settle or resolve that dispute so that the parties can avoid litigation or further arbitration. 

Mediation is non-binding, whereas arbitration, in most instances, including on the Brief platform, is binding and cannot be appealed.  

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