Before You Get Moving, You’ll Need an Arbitration Program
If you move household goods across state lines, the Federal Motor Carrier Safety Association requires you by law to have an arbitration program in place.
Without one, the Department of Transportation can slap your company with a serious fine.
But you can cover all your bases and meet DOT license requirements with Brief.
With Brief, you get a free arbitration clause which you can insert into any household goods movers contract that complies with the requirements of the Department of Transportation’s law 49 CFR 375.211
Our arbitration program ensures your moving company meets the DOT’s classification and requirements for a Household Movers Permit (HTR) so you remove the risk of heavy fines for non-compliance.
An Arbitration Program Protects both You and Your Clients
There is nothing more valuable in the moving industry than trust, and with an arbitration program in place, you can give your clients the confidence of knowing their move is protected.
Get Back on the Road Faster with Brief
We’ve streamlined arbitration by moving the entire process online
Using the right arbitration platform can save you time and money. With Brief’s 100% online service, you can upload your claim and supporting evidence from the comfort of your truck, saving you time, money and a whole lot of hassle.
Brief’s online platform turns an arbitration claim around in 45 days, compared to 410 days with traditional arbitration. We also make the process up to 90% more cost effective.
How To Get Started With Brief
By moving the dispute resolution process online, we streamline settlements and arbitrations, giving you access to legal remedies that were once out of reach for small businesses.
1. Integrate our arbitration clause into your interstate moving contracts.
2. Carry out moves for your clients as usual.
3. When a dispute occurs, you or your customers start a claim on thinkbrief.com
You or your client starts the claim online and uploads corresponding evidence.
2. You Respond
After being notified of the claim, the other party (the Respondent) responds with their side of the story and any supporting evidence.
3. Judge is Assigned
An independent and impartial judge is then assigned to the case.
4. Judge Reviews Evidence
The judge reviews all of the evidence and, if need be, can message either party through the platform with any questions.
5. Ruling
The judge makes a final decision on the outcome of the claim, including the monetary result and issues a binding arbitration award.
Why Arbitration?
Arbitration is less expensive, more efficient and provides better settlement and resolution options than traditional litigation.
The Department of Transportation introduced regulations that all interstate moving companies must be signed up to an arbitration program in order to reduce pressure on the US civil court system.
Judges are keenly aware of this requirement and will compel parties to the arbitration or dismiss the case outright if the option is not established with your customer, leaving you and your business without any recourse whatsoever.
We’ve Made Meeting Your DOT Licensing Requirements Easy
Start by inserting our free arbitration clause into any of your household goods mover’s contracts to comply with the Department of Transportation requirements. Your signed Brief customer contract will serve as proof of an arbitration program as required by the Department of Transportation.
That’s it. No upfront fees and transparent pricing when claims are made.
Get started with a few questions about your business, and we’ll customize your arbitration program to suit your needs.
